Privacy Policy

Yellowhead Gas Co-op Ltd. is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. Yellowhead Gas Co-op Ltd. has put in place a robust and effective data protection program which complies with existing law.

This privacy policy addresses the following questions:

  • How Yellowhead Gas Co-op Ltd. collects personal information about you.
  • The types of personal information Yellowhead Gas Co-op Ltd. collects about you.
  • How Yellowhead Gas Co-op Ltd. uses your personal information.
  • How Yellowhead Gas Co-op Ltd. secures your personal information.
  • How you can manage your personal information collected by Yellowhead Gas Co-op Ltd..

 

Yellowhead Gas Co-op Ltd.s’ COMMITMENT

Yellowhead Gas Co-op Ltd. adheres to worldwide standards and practices for customer privacy and data protection. Yellowhead Gas Co-op Ltd. employs the following principles:

  1. Yellowhead Gas Co-op Ltd. will only collect your personal information with your consent.
  2. Yellowhead Gas Co-op Ltd. will not sell or give away your name, email address, phone number, or any other personal information about you to anyone outside of Yellowhead Gas Co-op Ltd. or its subsidiary companies, unless required to by law.
  3. Yellowhead Gas Co-op Ltd. employs strong security measures to protect your information from unauthorized use.
  4. Yellowhead Gas Co-op Ltd. gives you the possibility to control the information that you shared with us (opt-out).

 

1. NOTICE & CONSENT

Yellowhead Gas Co-op Ltd. will clearly inform you when information that personally identifies you (“personal information”) is asked for and you will have the choice to provide it or not. Yellowhead Gas Co-op Ltd. may ask you for information that personally identifies you, or allows us to contact you, for a variety of purposes pertaining to providing services to you. Generally, personal information about you is requested when you interact with Yellowhead Gas Co-op Ltd.s’ website in the following manners:

  • When you complete an inquiry form.
  • When you sign up to receive email subscriptions or notifications from Yellowhead Gas Co-op Ltd..
  • When you request to download information such as brochures, whitepapers and other information Yellowhead Gas Co-op Ltd. may publish from time to time.

If you choose not to provide personal information, you can still use https://yellowheadgas.com/, but you will not be able to access or request information or services which require your personal information.

When you provide your personal information, you consent that it can be used for purposes listed in the “Usage” section of this policy, and that Yellowhead Gas Co-op Ltd. is an authorized holder of such information.

If you decide to provide your personal information to Yellowhead Gas Co-op Ltd., you will be able to select the kinds of services you wish to receive from us by subscribing to specific services, for example electronic newsletters, product or service updates, information on upcoming events, and other services which Yellowhead Gas Co-op Ltd. may offer from time to time. You can discontinue receiving information from Yellowhead Gas Co-op Ltd. at any time by clicking on “unsubscribe” located at the bottom of all electronic correspondence from Yellowhead Gas Co-op Ltd..

Yellowhead Gas Co-op Ltd. does not knowingly collect or use personal data from children under 13 years of age. If Yellowhead Gas Co-op Ltd. learns that personal data from a child under 13 years of age has been collected, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact us.

 

2. THE TYPES OF PERSONAL INFORMATION Yellowhead Gas Co-op Ltd. COLLECTS ABOUT YOU

The personal information Yellowhead Gas Co-op Ltd. may request from you when using https://yellowheadgas.com/ is very limited, and may include:

  • First and Last Name.
  • Email Address.
  • Telephone number.
  • Location.

 

3. USAGE

Yellowhead Gas Co-op Ltd. may use your personal Information for four primary purposes:

  1. To improve and optimize the performance of the Yellowhead Gas Co-op Ltd. website.
  2. To enable you to download specific content from Yellowhead Gas Co-op Ltd. or its subsidiaries.
  3. To provide you with notification services you have chosen to subscribe to.
  4. To facilitate contact with key members of Yellowhead Gas Co-op Ltd.s’ management team or its subsidiaries.

 

4. ACCESS TO YOUR INFORMATION

You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information, email contact email for inquires and request that Yellowhead Gas Co-op Ltd. send you this information.

 

5. SECURITY OF INFORMATION

Yellowhead Gas Co-op Ltd. is strongly committed to protecting your information and ensuring that your choices are honoured. Yellowhead Gas Co-op Ltd. has taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind firewalls on secure servers with restricted employee access.

 

6. RETENTION OF INFORMATION

Yellowhead Gas Co-op Ltd. retains information as long as it is necessary to provide the services requested by you, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first. Additionally, Yellowhead Gas Co-op Ltd. may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information Yellowhead Gas Co-op Ltd. retains will be handled in accordance with this Privacy Policy.

 

7. WHAT Yellowhead Gas Co-op Ltd. DOES WITH THE INFORMATION YOU SHARE

Your information is never shared outside of Yellowhead Gas Co-op Ltd. without your permission. Inside the company, data is stored behind firewalls on secure servers with restricted user access.

Yellowhead Gas Co-op Ltd. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Yellowhead Gas Co-op Ltd. or the site; (b) protect and defend the rights or property of Yellowhead Gas Co-op Ltd. and its subsidiaries, and, (c) act in urgent circumstances to protect the personal safety of users of Yellowhead Gas Co-op Ltd., its websites, or the public.

 

8. HOW TO OPT-OUT

Yellowhead Gas Co-op Ltd. provides users with the opportunity to opt-out of receiving from us updates on our products, newsletters and other communications. You can opt-out by clicking on the unsubscribe link provided in emails or by contacting us at the address at the bottom of this page.

 

9. DOES Yellowhead Gas Co-op Ltd.s’ PRIVACY POLICY APPLY TO LINKED WEBSITES?

Yellowhead Gas Co-op Ltd.s’ Privacy Policy applies to information collected on the website https://yellowheadgas.com/ or via Facebook contact form. Yellowhead Gas Co-op Ltd.s’  website may contain links to web sites of third parties. Yellowhead Gas Co-op Ltd. is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. Yellowhead Gas Co-op Ltd. encourages you to review their privacy policies to learn more about what, why and how they collect and use personal information. Yellowhead Gas Co-op Ltd. adheres to industry recognized standards to secure any personal information in  Yellowhead Gas Co-op Ltd.s’ possession, and to secure it from unauthorized access and tampering.

Yellowhead Gas Co-op Ltd. uses third-party website analytic services to understand how Yellowhead Gas Co-op Ltd.s’ website is used in order to better optimize the user experience. These third-party website analytics companies employ cookies to measure and track usage behavior on Yellowhead Gas Co-op Ltd.s’ website.  To do so, these companies may use anonymous information about your visits to Yellowhead Gas Co-op Ltd.s’ website and other websites but will not collect any information which can personally identify you or can be linked to you.

 

10. USE OF COOKIES

Cookies are small pieces of data which are created by website servers and are either temporarily or permanently stored on your computer.  These cookies allow the issuer to identify your computer and browsing activities when you are visiting a website.

Yellowhead Gas Co-op Ltd. does not create or issue cookies on https://yellowheadgas.com/, however you may be subject to cookies issued by the following third parties when visiting Yellowhead Gas Co-op Ltd.s’ website, in particular:

FACEBOOK

Yellowhead Gas Co-op Ltd. uses a Facebook pixel to serve with your advertisements that may be relevant to you and your interests. The information may also be used for frequency capping purposes (i.e., to ensure we do not display the same advertisement to you repeatedly) and to help us regulate the advertisements you receive and measure their effectiveness.

GOOGLE

Yellowhead Gas Co-op Ltd. uses Google’s website analytics service to understand how visitors engage with Yellowhead Gas Co-op Ltd.s’ website soYellowhead Gas Co-op Ltd. can optimize it for better user experiences. There is no personal information associated with the site visitor cookie.

 

11. CHANGES TO THIS POLICY

Yellowhead Gas Co-op Ltd. reserves the right to change this Privacy Policy as it deems fit for its’ business and website operations. If Yellowhead Gas Co-op Ltd. makes changes to our Privacy Policy, Yellowhead Gas Co-op Ltd. will post these changes here so that you are always aware of what information Yellowhead Gas Co-op Ltd. collects, how Yellowhead Gas Co-op Ltd. uses it and under what circumstances, if any, Yellowhead Gas Co-op Ltd. discloses it. If at any point Yellowhead Gas Co-op Ltd. decides to use your information in a manner different from that stated at the time it was collected, Yellowhead Gas Co-op Ltd. will notify you by email.

 

12. ENFORCEMENT OF POLICY

If for some reason you believe Yellowhead Gas Co-op Ltd. has not adhered to these principles, please notify us and Yellowhead Gas Co-op Ltd. will do its best to promptly make corrections.

 

13. QUESTIONS OR COMMENTS

If you have questions or comments about this privacy policy, please email Yellowhead Gas Co-op Ltd. at info@yellowheadgas.com.

For more information about how to contact Yellowhead Gas Co-op Ltd. please visit the contact page of Yellowhead Gas Co-op Ltd.s’ website.

 

Effective date: September 1, 2025.